Physical hard drive failure occurs when one of the mechanisms inside of your hard drive breaks or fails. Realizing that your hard drive is spinning around inside at speeds of up to 10,000 rotations per minute (even faster in some top-speed drives), you can imagine that something might go wrong at some point in time, especially when they are trying to cut costs for producing these hard drives.  Once you’ve determined that your hard drive is suffering from a physical issue, you need to take time to find a computer recovery service that you can trust with your data. Employee background checks, secure storage of your hard drive, a certified cleanroom and technical expertise are all needed to protect you from harm and provide the best chance at recovering the data.

A physical hard drive recovery service is expensive. Think of them as brain surgeons for your computer. Yes, if you scratch your arm, you mom can easily clean you up and throw on a band-aid, but if you need brain surgery, you can’t trust your mom to do the job. The same is true for physical hard drive recovery. You can’t go to an all-around computer store to get this done. Likewise, you can’t trust your IT uncle or Geek friend to do it either. Physical computer recovery requires specific tools, costing $15,000 and up, as well as a cleanroom and years of daily recovery experience. Your IT uncle or geek friend just doesn’t have the tools, facilities or technical experience to perform this type of work. In fact, if you let them try, they will almost surely cause more damage to the drive, making the professional’s job even harder (as in more expensive for you). You wouldn’t trust your mom to perform brain surgery on you so don’t trust non-professionals to check out your hard drive. does background checks on all employees, makes use of a Class 2 Vault for customer hard drive storage and employs only the finest data recovery engineers and advisors. The new facility in Livermore, California also employs Pentafluoroethane Gas Fire Suppression (ECARO-25 FIke) System as well as above and below grid motion sensors and RGB cameras to provide best in class protection of customer hard drives.