Today I spoke with a customer who had a problem with his software raid drives in his Mac Pro. He had come across our software, Data Rescue 3 for Mac. He had used this software but was unsure how to run the scan as these drives were setup as a software raid in his OS. We worked with him in running this scan .
He called back today and I spoke with him but he was not sure about how to recover these files. He had tried to browse through some of these files and they did not open or were corrupted. I then worked with him in looking for these files in the reconstructed files folder. After browsing through some files he was happy to see that these files were recovered.