Maybe you dropped your laptop, or for some reason your hard drive just stopped working. It is tough to think about where you will send your drive in the moment you have lost all of your precious computer files. The important thing to do is keep calm and take the time to learn what goes in to a good, trustworthy data recovery service which you can send your hard drive to.
The first thing you should look for in a well-rounded data recovery service is a company that has experience in the high tech industry and a large clientele basis. If you know that a company is deep in the industry with experienced engineers and those people have worked with many clients in multiple industries, then you know this company is likely to posses the necessary experience needed to get your data back.
The next thing you need to be sure of is that the data recovery service is secure. If you don’t know that your hard drive is in safe keeping at a certain company twenty-four hours a day, than you should not choose the service. A good data recovery service will provide twenty-four hour a day surveillance, along with a vault in which to keep your hard drive locked safely inside when the drive is not under evaluation. Vaults for this type of safe-keeping should be UL Listed with a level 1 or 2 vault accreditation.
The third thing you should consider when looking for a data recovery service is a Class 100 or better cleanroom. Having a clean environment is one of the most important things to have when working with the magnetic disks inside a hard drive. Any tiny spec of dust that lands on a disk could be detrimental to the drive. Having a Class 100 or better cleanroom will ensure that your hard drive is kept completely free from airborne substances.
The final thing to look for in a data recovery service is a high level of customer service. While every business, small or large, should consider this an important factor, it is especially important for a data recovery service to consider customer service a top priority for many reasons. It is important for a customer to know the status of their drive at any time. The customer should know the status of the drive at all times to be sure that the drive is kept safe and clean. Pricing should be based on the work needed, not on how much they think you can afford.
There are many things to consider when choosing a data recovery service, but the most important things are knowing that the data recovery company has experience, is secure, has a certified cleanroom, and has and excellent customer service track record. These are the things that many companies in this industry wish they had, and something The Data Rescue Center offers to their customers every day.